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Frequently Asked Questions
Quick answers about ordering, shipping, and returns. Still unsure? Reach out and we'll help.
Browse the site, add items to your cart, then checkout to enter shipping and payment details.
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. See the Payment methods page for details.
In-stock items ship within 3 working days.
Tracking arrives within 3–5 working days. If it's missing, email us at 1theyears@gmail.com.
You can change or cancel within 12 hours. Contact us at 1theyears@gmail.com.
Returns accepted within 30 days; items must be unused and in original packaging with proof of purchase. See the Returns page for details.
